On Tuesday, November 8th, healthcare real estate professionals, construction and design companies, healthcare REITs, and top level health system executives from across the country gathered together in Philadelphia to discuss the future of out-patient care facilities, the development of medical office buildings facilities, new innovation within health systems, and hospital expansion.

Donald Clinton, AIA, MRAIC, LEED AP, Partner participated in a panel discussion entitled Healthcare Design & Construction at Bisnow’s National Healthcare Expansion & Innovation Series.

In the last few years, healthcare has experienced a paradigm shift in how it interacts with patients. “Patients are not patients,” Don said. “They’re customers.” Viewing patients as customers to be recruited and retained rather than patients to treat means that providers are more concerned with the design elements of their buildings than ever before. “It feels like there’s a pressure in an industry with a lot of uncertainty to build well,” Don says. “It’s a good pressure, and it comes along with changes in the market.”

Read more at Bisnow.